How do I accept/deny a homeowner request?
Accepting Requests - When you approve a request, it will automatically be assigned to the unassigned tasks for quick and easy review.
Denying Requests - If a request isn’t necessary, you can deny it. However, once denied, the homeowner will no longer see it. You can review denied tasks at any time by toggling the "All Requests" button at the top right of the request window.
NOTE: We recommend reaching out to your homeowner before or after denying to discuss the request further.
Editing Requests - The Edit button allows you to update the task name, adjust due dates, add images, and modify any requirements before approving.
Finding Denied Requests - You can quickly and easily find denied requests if needed by clicking on the "All Requests" toggle.